1. Purpose

The purpose of this Policy is to describe how we at Perth Removals Plus ("Us" or "We") manage your information, including how we gather, organize, utilize, keep, and share your confidential information in connection to our Site https://perthremovalsplus.com (the "Site") as well as your engagement with the removal, transit, storage, and related services (together, the "Services"). If you visit our Site or use the Services, you agree to the collection and use of your personal data outlined in this Policy.

2. Introduction

In a sympathetic posture of caring, at Perth Removals Plus, we recognize the need to safeguard your personal data. This Privacy Policy informs you how we protect your data and what data we are concerned with when collecting, storing, using, or even disclosing your personal information. This Policy is to be read with our Website Terms of Use and our Cookie Policy.

3. Additional Information Required

3.1 Personal Information

"Personal Information" is information that may be used to uniquely identify or contact a single person, which includes, but is not limited to, the following details:

• Basic Identity Data: Your name (such as first or last) and contact information including email and phone numbers.
• Interaction Data: Information like your transactions, browsing activities, and other statistics that you generate while utilizing our Site and Services.
• Profile Data: Information, such as preferences and past activities of the user, that may assist in forming a profile of the user.

3.2 Sensitive Information

"Sensitive Information" includes information related to the user's race or ethnic origin, political opinion, religion or belief, health, or any other information that, in the eyes of the law, is termed as sensitive. We will only process this information where we are legally compelled to do so or where permission has been provided explicitly by you.

3.3 Additional Information

In reference to the activities of the user of our Services, the user may also be expected to provide the following:

• Professional Data: This is information that is relevant for a candidate's application for employment or for the individual's engagement as a contractor.
• Visa and Compliance Information: Information which we need in order to deliver our Services, mainly when the Services entail foreign employment or customs clearance.

4. How We Collect Your Information

Our processes can be subdivided into a few different categories regarding how we collect your information:

4.1 Directly from You

Information we gather from you personally includes form entries on our Site, as well as your emails and phone conversations with us, or the account you opened with us.

4.2 Obtaining Information From Other Parties

Other parties such as your employer, a service provider, or government agencies can assist directly when trying to obtain information from an individual is too expensive or requires a lot of time.

4.3 Tracking Information

Tracking strategies specified in our Cookie Policy, for instance, cookies, web trackers, or any other tracking devices, can capture information on their own.

4.4 Gathering From General Sources

We are permitted by law to gather information from frequently accessible public sources.

5. The Reasons For Collecting, Using, Or Sharing Your Personal Information

Consider the following examples where your information is likely to be put to use for various primary and secondary purposes:

• To Provide and/or Improve Services: Aid with bookings, payments, and general interactions with our Site.
• To Contact You: Requests and general feedback about our Services can be delivered along with any help you may require.
• To Manage and Enhance User's Experience: Updating internal systems records, appropriately examining data, conducting market research, and personalizing your Site experience are performed.
• For Legal Compliance: Perform legal, regulatory, and compliance duties as required.
• For Promotional Purposes: Following your permission, send promo materials as well as updates about our Services and/or those of our Partners.

Consent regarding your personal data collection will be obtained before said collection, as well as an explanation of what those reasons are provided to you later on in time.

6. Sharing Your Private Information

We may disclose your personal details to:

6.1 Our Staff and Service Professionals

Includes staff employees and service providers such as contractors or agents who need the information to deliver our Services.

6.2 Other Service Providers

Including but not limited to moving companies, storage facilities, payment handlers, IT contractors, marketing or advertising collaborators, etc.

6.3 Legal and Government Administrations

Where this is done by law, regulation, or legal process, or where we need to defend our interests and comply with government orders.

6.4 Global Recipients

Legal entities outside the country shall guarantee adequate protection of the data whereby we undertake to ensure that any transfers shall be conducted in compliance with the applicable data protection legislation for both the processing or transfer of data outside the country.

We will not proactively share your details on social media and will not disclose them to third parties unless permitted by our Privacy Policy or allowed by law.

7. Cookies and Other Tracking Technologies

Following our Policies and Procedures on tracking technologies, we use cookies and similar devices to automatically capture relevant information when you use our Site. For more information, please read our Cookie Policy.

8. Safeguarding Your Information

We will do our utmost, using reasonable industry security measures, to protect the personal information you provide us. Our systems are designed to prevent unauthorized access to, alteration, disclosure, or destruction of your information. However, no effort will secure data completely. In addition, though your information can be safeguarded, it can also be transmitted poorly. Control over your associated sensitive credentials will determine how safe your account will be.

9. Safeguarding Private Information

For the purposes of meeting a legal responsibility, resolving a conflict, or fulfilling a contract, some personal information may be stored for the necessary period of time. When the information is no longer needed, reasonable steps will be taken to destroy or de-identify the data so that the user can never be identified.

10. Personal Freedoms and Preferences

10.1 Changes to Information and Access

You can request to change and access the information we hold in our databases. Should you have any requests, please contact us using the information provided below this paragraph.

10.2 Withdrawal of Consent

When there is a consent basis for processing of personal data, consent can always be withdrawn. It should be noted that withdrawing consent may affect the level of services available.

10.3 Declining Participation

Participation in our marketing efforts can be declined by following the "unsubscribe" link included in our emails or through direct communication with us.

10.4 Grievances

If you have any concerns about how we are handling your personal information, please get in touch with our Privacy Officer using the details provided in Section 11. Should you remain dissatisfied with our answer, you have the right to file a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Transfer of Information Outside the Country

Although your personal information is processed and stored in Australia, we may periodically move this data to other countries through third parties in order to facilitate our Services. We safeguard your information with relevant data protection laws like the Australian Privacy Principles whenever your information is transferred.

12. Get in Touch